Thank you for attending the ODR session at the AFCC conference on 5/30/13. The presentation from the session is here. You can reach me at or 408-295-5003. Some additional materials you might find interesting are below. Please keep in touch, and let me know if you have any questions!


"Leveraging the Wisdom of Crowds: The eBay Community Court and the Future of Online Dispute Resolution," with Chittu Nagarajan, in ACResolution Magazine, Winter 2010.

"Designing a Global Consumer Online Dispute Resolution (ODR) System for Cross-Border Small Value-High Volume Claims—OAS Developments," with Vikki Rogers and Louis Del Duca, in the Uniform Commercial Code Law Journal, v42 #3.

"Virtual Virtues: Ethical Considerations for Online Dispute Resolution (ODR) Practice," with Jo DeMars, Susan Nauss Exon, and Kimberlee K. Kovach, in Dispute Resolution Magazine, Fall 2010.

"Making Peace on eBay: Resolving Disputes in the World's Largest Marketplace," in ACResolution Magazine, Fall 2008.


Jewish High Tech Community, "Online Dispute Resolution and the Future of the Internet" -- May 11, 2011.

Stanley "Hank" Marx Annual Lecture in Dispute Resolution, Wayne State University, October 28, 2010.

New Media and Political Movements Worldwide, CSPAN, July 8, 2010.

Peninsula Conflict Resolution Center Breakfast, May 20, 2010.

Smart Tools for Smart Power, United States Institute for Peace, July 16, 2009.