Colin Rule

I work at the intersection of conflict resolution and technology.

I am VP of Online Dispute Resolution at Tyler Technologies. I co-founded, an online dispute resolution service provider in Silicon Valley, in 2011, and it was acquired by Tyler in 2017. I build ODR tools for arbitration, mediation, and negotiation. From 2003 to 2011 I was Director of Online Dispute Resolution at eBay and PayPal.

I've written two books on the subject: Online Dispute Resolution for Business and The New Handshake: Online Dispute Resolution and the Future of Consumer Protection.


I am @crule on Twitter, on Facebook and LinkedIn. Some of my writing and recent presentations are available at

If you need a bio, see; you can contact me at colin.rule at